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general terms
Privacy Policy

General Terms & Conditions

Confirmation of Availability

At DeYoungs, the availability of our products listed on our website, Facebook Marketplace, Gumtree, and other affiliated retail and social media platforms can change quickly. As items are sold in our retail shop, they may no longer be available online. To avoid disappointment, we encourage you to contact our friendly team to confirm the availability of any item before completing your purchase. You can reach us via our website form, direct messages (DMs), or the methods listed below.

Contact Information

Available at retail shop “DeYoungs”:

Business Hours:

  • Weekdays: 8am-5pm

  • Saturdays: 8:30am-4pm

  • Sundays: 9am-4pm

  • Closed on public holidays

Services

  • Loan Trailer: Available for large items at $10 for 2 hours of use (license and registration required).

  • Metro Delivery: Available from $50 for some larger items.

  • AusPost Delivery: Available from $10 for smaller items, with a minimum spend of $50.

We accept cash and credit payments.

Disclaimers & Policies

  • Prices are subject to change without notice.

  • All descriptions and faults are provided to the best of our ability.

  • Accessories are not included unless otherwise specified.

  • While refunds or exchanges are generally not offered, our team is happy to discuss eligibility in special circumstances at the discretion of DeYoungs.

  • We are unable to hold items without full payment. With payment, we can hold items for up to 7 days and offer a refund within this timeframe if you are unsatisfied upon sighting your item(s).

Follow Us on Social Media

  • Facebook Page: DeYoungs

  • FB Marketplace: DeYoungs O’Sullivan Beach

  • Instagram: @deyoungs_osullivan_beach

  • Pinterest: DeYoungs1993

We look forward to assisting you with your next antique or vintage find!

 

Privacy Policy

Effective Date: 15/06/2024

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Introduction

Welcome to DeYoungs ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.deyoungs.com.au, shop in our stores, or otherwise interact with us.

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Information We Collect

We may collect information about you in a variety of ways, including:

a. Personal Data

- Identifiable Information: When you make a purchase, create an account, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.

- Demographic Information: We may collect demographic information such as your age, gender, and preferences.

b. Usage Data

- We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

c. Cookies and Tracking Technologies

- We use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store information about your use of our website and services.

How We Use Your Information

We use the information we collect in the following ways:

- To Process Transactions: We use your personal information to process payments and provide you with the products or services you have requested.

- To Improve Our Services: We use the information to improve our website, products, and services.

- To Communicate with You: We may use your information to communicate with you about your order, respond to inquiries, send you promotional materials, and update you on our policies and terms.

- For Marketing and Advertising: With your consent, we may use your information to send you marketing communications and tailored advertising.

- To Protect Our Rights: We may use your information to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

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Disclosure of Your Information

We may share information we have collected about you in certain situations, such as:

- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

- For Legal Purposes: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

- With Your Consent: We may share your information with your consent or as directed by you.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

- Access and Rectification: You may have the right to access the personal information we hold about you and request corrections.

- Deletion: You may have the right to request that we delete your personal information.

- Objection and Restriction: You may have the right to object to or restrict the processing of your personal information.

- Data Portability: You may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Effective Date" at the top of this Privacy Policy. Your continued use of our services after any such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DeYoungs

5 Baden Terrace,

O’Sullivan Beach, South Australia, 5166

Counter@deyoungs.com.au

(08) 8186 3093

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